Privacy & Terms

WE'RE ONLY HUMAN

WE STOCK THOUSANDS OF PRODUCTS IN A WODE VARIETY OF SIZES, COLOURS, AND STYLES. OCCASIONALLY, WE MAY MAKE A MISTAKE. WE RESERVE THE RIGHT TO REFUSE TO FILL AN ORDER IF, AS THE RESULT OF A TECHNICAL OR HUMAN ERROR, OUR LISTED PRICES ARE INCORRECT, OR OUR IMAGES AND DESCRIPTIONS ARE ERRONEOUS. IF SOMETHING SOUNDS TO GOOD TO BE TRUE, CHANCES ARE THAT IT PROBABLY IS. IF YOU SEE SOMETHING ON OUR SITE THAT DOES NOT SEEM TO BE CORRECT, PLEASE DON'T HESITATE TO CONTACT US TO CHECK. WE WILL EXPLAIN IT, OR CORRECT THE PROBLEM IF AN ERROR HAS BEEN MADE.

INTERNATIONAL POLICY

DUE TO RESTRICTIONS BY MANUFACTURERS, WE WILL BE ONLY FILLING ORDERS SHIPPING WITHIN CANADA. WE RESERVE THE RIGHT TO FILL ANY ORDERS PLACED THAT ARE TO SHIP OUTSIDE OF CANADA

BAUER E-COMMERCE POLICY

DUE TO A RECENT CHANGE IN THE E-COMMERCE POLICY OF BAUER, WE ARE NO LONGER PERMITTED TO SELL ANY BAUER PRODUCTS ONLINE, WITH THE EXCEPTION BRANDED ASSOCIATION APPAREL. IN THE EVENT THAT AN ERROR IS MADE, AND THE PURCHASE OF ANY BAUER PRODUCT THROUGH OUR ONLINE STORE IS SUCCESSFUL, THAT TRANSACTION WILL BE CANCELLED AND YOU WILL BE REFUNDED IN FULL. ALL BAUER PRODUCT IS STILL AVAILABLE FOR PURCHASE IN STORE.

PRIVACY

SCOFF'S HOCKEY SHOP IS COMMITTED TO PROTECTING YOUR PRIVACY. THAT IS WHY WE HAVE DEVELOPED AND PUT INTO PLACE THIS PRIVACY POLICY REGARDING OUR USE OF PERSONAL INFORMATION COLLECTED IN CONNECTION WITH ANY CONTESTS, ELECTRONIC NEWSLETTER, FLYERS, AND COMMUNICATIONS. SCOFF'S HOCKEY SHOP WILL NOT SELL, DISTRIBUTE, BARTER, TRANSFER OR OTHERWISE SHARE ANY PERSONALLY IDENTIFIABLE INFORMATION OBTAINED ABOUT OUR USERS TO A THIRD PARTY, UNLESS REQUIRED BY LAW.

WHEN DO WE ASK FOR YOUR INFORMATION

WHEN YOU PURCHASE SOMETHING FROM OUR ONLINE STORE, AS PART OF THE BUYING AND SELLING PROCESS, WE COLLECT THE PERSONAL INFORMATION YOU GIVE US SUCH AS YOUR NAME, ADDRESS, EMAIL ADDRESS ETC.

EMAIL MARKETING(IF APPLICABLE): WITH YOUR PERMISSION, WE MAY SEND YOU ELECTRONIC NEWSLETTERS WITH NEW PRODUCTS, STORE UPDATES, SALES, AND PROMOTIONS. YOU MAY OPT-OUT OF THIS AT ANYTIME.

CONSENT

HOW DO YOU GET MY CONSENT?

WHEN YOU PROVIDE US WITH PERSONAL INFORMATION TO COMPLETE A TRANSACTION, VERIFY YOUR CREDIT CARD, PLACE AN ORDER, OR RETURN A PURCHASE, WE IMPLY THAT YOU CONSENT TO OUR COLLECTING IT AND USING IT FOR THAT SPECIFIC REASON ONLY. IF WE ASK FOR YOUR PERSONAL INFORMATION FOR A SECONDARY REASON, LIKE MARKETING, WE WILL EITHER ASK YOU DIRECTLY FOR YOUR EXPRESSED CONSENT, OR PROVIDE YOU WITH AN OPPORTUNITY TO DECLINE.

HOW DO I WITHDRAW MY CONSENT?

AFTER YOU OPT-IN, AT ANY TIME YOU MAY WITHDRAW YOUR CONSENT FOR US TO CONTACT YOU, FOR THE CONTINUED COLLECTION, USE OR DISCLOSURE OF YOUR PERSONAL INFORMATION. SIMPLY CONTACT US AT info@scoffshockey.ca OR BY MAIL AT 3738 PARKER STREET, BURNABY, B.C., V5C 3B1

HOW DO WE PROTECT YOUR CREDIT CARD INFORMATION?

OUR STORE IS STORE IS HOSTED ON SHOPIFY INC. THEY PROVIDE US WITH THE E-COMMERCE PLATFORM THAT ALLOWS US TO SELL OUR PRODUCTS AND ADVERTISE OUR SERVICES TO YOU. ALL OF YOUR PERSONAL INFORMATION, INCLUDING BUT NOT LIMITED TO CREDIT CARD AND CONTACT DATA, IS STORED THROUGH SHOPIFY'S DATA STORAGE DATABASES AND THE GENERAL SHOPIFY APPLICATION. THEY STORE YOUR DATA ON A SECURE SERVER BEHIND A FIREWALL. FOR MORE INSIGHT YOU MAY WANT TO READ SHOPIFY'S TERMS OF SERVICE OR PRIVACY STATEMENT.

OUR WEBSITE FEATURES AN SSL (SECURE SOCKETS LAYER)CERTIFICATE.

THE "S" AT THE END OF HTTPS STANDS FOR SECURE. THIS MEANS THAT ALL COMMUNICATIONS BETWEEN YOUR WEB BROWSER AND OUR WEBSITE ARE SECURE AND ENCRYPTED. CREDIT CARD DATA IN ENCRYPTED THROUGH PAYMENT CARD INDUSTRY STANDARDS(PCI-DSS). YOUR PURCHASE TRANSACTION DATA IS STORED ONLY AS LONG AS NECESSARY TO COMPLETE YOUR TRANSACTION. AFTER YOUR PURCHASE TRANSACTION INFORMATION IS DELETED, UNLESS OTHERWISE AUTHORIZED BY YOU. ALL DIRECT PAYMENT GATEWAYS ADHERE TO THE STANDARDS SET BY PCI-DSS AS MANAGED BY THE PCI SECURITY STANDARDS COUNCIL, WICH IS A JOINT EFFORT OF BRANDS LIKE VISA, MASTERCARD, AND AMERICAN EXPRESS.

LINKS

SCOFFSHOCKEY.CA MAY CONTAIN LINKS TO OTHER WEBSITES AND IS NOT RESPONSIBLE FOR ANY INFORMATION SUBMITTED ON THESE SITES. SCOFF'S HOCKEY SHOP IS NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF ANY OF THE SITES THAT MAY BE LINKED TO SCOFFSHOCKEY.CA  SCOFF'S HOCKEY SHOP HAS NO CONTROL OVER ANY INFORMATION SHARED WITH ANOTHER WEBSITE PRIOR TO OR AFTER ENTERING SCOFFSHOCKEY.CA FROM SAID WEBSITE OR PORTAL.

COOKIES

OUR WEBSITE USES COOKIES, WHICH ARE ESSENTIALLY SMALL BITS OF INFORMATION STORED ON YOUR COMPUTERS HARD DRIVE BY YOUR WEB BROWSER. ALTHOUGH OUR COOKIES DO NOT STORE ANY OF YOUR PERSONAL INFORMATION, THEY DO ALLOW US TO KEEP ITEMS IN YOUR SHOPPING CART BETWEEN VISITS OR DURING THE SAME VISIT. WHETHER YOU WANT YOUR WEB BROWSER TO ACCEPT COOKIES OR NOT IS UP TO YOU.

CHANGES TO OUR PRIVACY POLICY

SCOFF'S HOCKEY SHOP RESERVES THE RIGHT TO CHANGE OR MODIFY THIS POLICY AT ANY TIME. CHANGES AND MODIFICATIONS WILL BE MADE WITHOUT NOTICE AND TAKE EFFECT IMMEDIATELY UPON BEING POSTED ON THIS WEBSITE.

QUESTIONS

IF YOU HAVE ANY QUESTIONS REGARDING THIS POLICY PLEASE DO NOT HESITATE TO CONTACT US AT info@scoffshockey.ca